Customer Testimonials

Here are some testimonials and reviews from satisfied customers.

I recently purchased a certified CLK 550 convertible from RAB. RAB are quite a long way away from where I live so I wanted to understand what I was in for before driving there. Daniel from the Internet sales team described the process, the likely trade in value for my car, and the condition of the CLK 100% accurately. Daniel specifically, along with the entire RAB team were very professional and I commented before leaving that purchasing the car from RAB was the best car purchase I had ever experienced. Upon arriving home I found an issue with the convertible top. I called Daniel back and he arranged for someone from RAB to drive to my house, pick up my car, fix the issue, and return my car, all free of charge. I simply could not be happier with the service from RAB.

Aaron C./ Los Gatos, CA on yelp.com
Looking for a Mercedes? Look no further than Daniel Cooper and the Internet sales dept. At RAB Motors in Marin. I was treated like the only customer in the world. Daniel and his team greeted me at the door, guided me through the test drive and had me out the door with my new Mercedes in about an hour and a half. WOW. Great follow up as well. I don't usually review anything, especially a car dealer, but in this case I thought it worth mentioning.

Tom R./ Sonoma, CA on yelp.com

5 Stars to RAB motors for an excellent customer experience that I had with these guys. Right from an A class salesmanship to an even better customer satisfaction post sale.
A week back I bought an R350 where Amal Boumouch did his best to help me not only get a very nice car but a good APR, some gifts for my pregnant wife and represented a rare but warm salesmanship.
Later the same week, I had to bring back my car due to some engine vibrations and I was pleasantly surprised with RAB motors after sales professionalism. Mark Sache the service manager is just great..He is a very soft and warm personality and made my service experience just great.
I would highly recommend RAB motors and especially their Internet sales team.

R B./ Fremont, CA on yelp.com

I highly recommend the Internet Sales Department Department of RAB. I conatcted them online and worked with Amal and Daniel Cooper. I went in with the intention of buying a car for my wife but after their patient and courteous demonstration and description of all their inventory and flexible pricing I ended up buying 2 cars. Could not have been a more positive experience before during and after purchase. I have only been to the service department twice but both times I was treated very courteously, loaner car ready and car ready on time. Will reserve one star for future contact with the Service Dept.

Howard B./ Belvedere Tiburon, CA on yelp.com

During the holidays I was shopping for a new car. The MBZ dealers nearby were rude, kept me waiting, talked down to me and pressured me to buy what they had not what I wanted. I looked at the R.A.B. website, and then spoke with Amal on the phone. He LISTENED to me, hunted for "my" car, returned my call, and I went to Marin to get it- and at a better price than any local dealer . I am super happy with the professionalism and courtesy of Amal and the other folks I met at R.A.B. They are well worth the drive.

Lois H./ Orinda, CA on yelp.com

After some research my wife and I decided to buy a new (to us) low miles Saab 95 Wagon. I came upon RAB's posting on E-Bay (later on Craigslist, and cars,com) of a 2005 Saab 95 Wagon. The web postings gave me all the details about the car (with lots of pictures) and it's history that lead us to put RAB into the running for our purchase.

Having previously purchased a car on E-bay (2500 miles from my home, but only 200 from my parents house) I was very comfortable narrowing my search down via the web. I called Daniel Cooper at RAB about the car and how they would handle my trade in (a 98 MB E-320 wagon). Being about 120 miles from home wasn't an issue for the right vehicle with the right seller. I headed off to do some activities in Napa and called Daniel to check out the Saab.

I was more then pleased to see that the pictures from the web posting matched the car to a T. I had previously spoken to Daniel about their Internet price (and it was more then fair for the Saab). Amal Bouhmou of RAB was available to show me the car and take me on a test drive that would match the hills of Placerville.

The car dove great and Amal helped me figure out the details of the transmission. As the car meet our needs we headed back to deal with the purchase. The transaction went super smoothly as I already had found out the cars price. While we were on our test drive they checked out my MB 320 wagon and the trade in price was close to my expectations. After a few minutes of negotiations we finalized the deal and the paper work took almost no time.

The gas tank was filled up for me and the car detailed as we finished the paper work. The car buying experience ranks with the best I have ever had (out of about 12 purchases).. Both Daniel and Amal were friendly, knowledgeable and professional. I highly recommend RAB, Daniel and Amal if you are interested in an honest group that price their vehicles fairly and make the transaction effortless.

Mark M./ Placerville, CA on yelp.com

I bought my last benz from Peter Till there, he found me the perfect car to meet my needs and was so professional I will abosolutely buy from him again!
If you are looking at a Mercedes-Benz, you need to go to Marin and see Peter, you won't be disappointed in your experience!

Kerri T./ Benicia, CA on yelp.com

This place is great! A couple weeks ago I took my ML320 in for some recall work on a power steering hose from about 2 years back and was concerned that (a) the recall campaign was 2 years ago, (b) I didn't buy the car from them, and (c) My SUV is 11 years old with 188k miles, none of which were maintained by them. Called them up and setting up an appointment was a breeze. I was set up with one of the service advisers Mark, and he was great. Told me not to worry about anything and that he would take care of my recall work, and any other ones that might not have been performed previously. They didn't have any courtesy cars in stock so they offered me a free enterprise rental. To my surprise, the rental was a Mercedes C300 and not some random Chevy Aveo or the like. My repair took them about a day since they had special order a part, but I didn't mind since I had the rental. It turned out that even though I went in for just the power steering hose, they ended up persuading MBUSA to replace my power steering pump FREE of charge because it was making a noise due to that hose recall. Mark kept me updated about the status of my repair and when everything was complete, pick-up was a breeze. They even washed my car for me. Service there is 5 stars all the way!

H.K/ Novato, CA on yelp.com

I have purchased several cars from RAB and the sales and service staff have been friendly and helpful. I am always wary at dealerships and expecting to get swindled somehow, but this was not the case at RAB, they were genuinely proud of their product and it showed.

Service has been easy and no-hassle and, more-importantly, no surprises. I wouldn't dream of going anywhere else.

Alison K./ Concord, CA on yelp.com

I guess each persons experience or perception can vary but I must say, i have always received prompt, courteous, professional service from RAB. No they are not perfect, but they stand behind what they do and always do the right thing in handling my concerns. They have never done anyting to jeopardize my trust and if you take the time to price shop, you'll find that they are quite competitive

John S./ San Jose, CA on yelp.com

eliseo is our service guy, he is prompt and always gives us a mercedes benz to drive when our car is in. The service techs are somewhat average. we seems to have to bring the car in 2 times for 1 problem. 2003 was not a good year for mercedes, it might not have anything to do with them...

unknown b./ San Rafael, CA on yelp.com

My wife and I just purchased our first Mercedes-Benz. We found the car on the internet and it was a Certified Pre-Owned 2007 SL550. Spending this amount of money without test driving is disconcerting but the fact it was Certified Pre-Owned, had a clean Car-Fax report and the supplemental information provided by the dealer was enough for us to proceed. While buying over the internet carries its own set of risks it does eliminate the physiological pressure of dealing with a salesman in person. Daniel Cooper and his internet sales team were professional and patient and if the car and this experience continues to be positive as it has been so far we would have no problem recommending RAB motors and the sales team.

pfmartens on edmunds.com

I outlined my financial criteria that had to be met in order for me to purchase the car of my dreams. Maximillian and Barry both worked with me in the most efficient and delightful car sale I have ever had. And fast. The operation was extremely streamlined with warm, helpful and funny people at each step of the process. I have never been so impressed, and pleased with a new car transaction. The staff were respectful, helpful and very competent and professional. I cannot say enough good and positive things about my entire experience at the dealership. Every effort was made to ensure an efficient transition through the entire sales process.

derkie on edmunds.com